Friday, 20 December 2013

08:06 – A USPS representative called me back yesterday to say that my lost package probably wan’t actually lost, but just temporarily misplaced. He said that the very high volume of package shipments combined with severe weather was giving USPS fits. That’s also why some of the “2-Day” PM packages are taking three days. He suggested I give it a couple more days before assuming the package is lost. I told him that I’d already shipped a replacement to the customer and that that replacement had already arrived. He suggested I just tell the customer to mark the second one “Refused” when it eventually arrives, and it’ll be shipped back to me.

Interestingly, USPS appears to be back on schedule. The orders I’ve processed this morning for shipping today are “Priority Mail 2-Day” and are scheduled to arrive Monday, as I would normally expect. If that holds up, it means any orders I ship today and tomorrow should arrive by Tuesday.